Privacy policy

This Policy describes the types of information that CUMBERLAND SOLUTIONS S.L, a Spanish company, domiciled in Madrid, at Foronda 6, 2nd floor C 28034 with Tax ID code B-86458833 and duly registered in the Mercantile Registry of Madrid, Volume 29911, Folio 116, Page M-538322, 3rd entry, (information provided in compliance with the provisions of Article 10 of Law 34/2002 on Services of the Information Society and Electronic Commerce) collects from its users and how such information is used. Please read this Policy carefully before providing us with any personal information.

For the purposes of Regulation (EU) 2016/679 on General Data Protection (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), and without prejudice to the privacy policies of each of our apps, CUMBERLAND SOLUTIONS SL informs the USER in the following terms:

Data controller:

The user's personal data will be processed by CUMBERLAND SOLUTIONS S.L, located in Madrid, at Foronda 6, 2nd floor, Madrid, 28034 and Tax ID code (CIF) B-86458833.

Email:[email protected]

Purpose of the data processing:
  • Users of the applications: The data will be used by CUMBERLAND SOLUTIONS SL for the proper management of the information or services requested in the case of users, the promotion of CUMBERLAND SOLUTIONS SL services, the performance of quality audits and statistical and analytical studies with previously anonymized data.
  • Customers and suppliers: the data will be used for commercial and/or professional management for the provision of the corresponding services.
  • Contacts: the data will be used to respond to your query, request for information, proposal, etc.
Data Protection Officer

CUMBERLAND SOLUTIONS S.L. has a designated Data Protection Officer to whom you may contact via email at [email protected]

The Data Protection Officer is the person responsible for ensuring the protection of his or her fundamental right to the protection of personal data.

In this way, CUMBERLAND SOLUTIONS S.L. continues to guarantee the security and confidentiality of your personal data and provides you with greater control over your personal data, being able to decide who accesses your data, under what conditions and for what purpose.


We base the processing of personal data on:

  • If you contact us: on your consent.
  • If you are a customer or supplier: in the execution of the contractual relationship with CUMBERLAND SOLUTIONS.
  • If you are a user of our applications in the execution of the contract to provide you with the service of which the app consists, the download of our apps is absolutely voluntary. For the use of your location, your express consent will be requested.
  • In addition, based on our legitimate interest, we may carry out traffic analysis, but in this case no personal data will be used, but rather previously anonymized and aggregated data that will allow us to know the use of the applications and other relevant user data.
Target group:

We will not pass on personal data to third parties unless we have a legal obligation to do so. In certain cases, we may collaborate with technology providers that we will deal with that are located within the EU, but we will enter into appropriate contracts with them in order to ensure the security of the data. However, the data of users, after anonymisation, may be used for statistical purposes and communicated to third parties for such purposes. In this case we will not be dealing with personal data but with aggregated data where it will not be possible to identify individuals.

The data is processed in the EU. However, we work with AWS and Google who have their servers in the EU. In the case of other providers, if they are outside the EU, we have ensured that they have one of the compliance guarantees set out in the GDPR (adequacy decision, standard contractual clauses, among others).

If at any time we intend to communicate data to third parties, the explicit consent of the person concerned will be obtained for such purposes or we will inform them accordingly.

The data will be kept for as long as necessary to comply with our legal obligations.

Exercising of rights:

The data subject may revoke his/her consent at any time when the processing is based on his/her consent.

The interested party may exercise his/her rights of access, rectification, suppression and opposition, as well as those of limitation and portability, at any time, by sending an email to the following address [email protected],[email protected], or by sending a letter to our office at Foronda 6, 2nd floor, Madrid, 28034.

We inform you that you have the right to file a complaint with the Spanish Data Protection Agency if you consider that we have not adequately satisfied your rights. However, if you have any doubts about our data processing policy, please contact us at the addresses given above.

Updated October 2023